Contact Us
Contact Us
We'd Love to Hear From You
Whether you have a question about an order, need product assistance, or simply want to learn more about HERAURA, our team is here to help.
Customer Support
๐ง Email: support@heraura.co.za
๐ Phone / WhatsApp: +27 83 975 8637
๐ Business Hours:
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Monday โ Friday: 9:00 AM โ 5:00 PM
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Saturday: 9:00 AM โ 1:00 PM
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Sunday & Public Holidays: Closed
Get In Touch
For assistance with:
โ Orders & Shipping
โ Returns & Refunds
โ Product Information
โ Authentication & Quality Verification
โ Payment Support
โ General Enquiries
Please include your Order Number (if applicable) to help us assist you faster.
Business Enquiries
For partnerships, collaborations, media enquiries, or business opportunities:
Response Times
We aim to respond to all enquiries within:
โฑ 24โ48 Business Hours
During peak periods, response times may be slightly longer.
Follow HERAURA
Stay connected for new arrivals, exclusive offers, and fashion inspiration.
๐ธ Instagram: @herauraofficial
๐ Facebook: HERAURA
๐ต TikTok: @herauraofficial
Send Us a Message
Have a question? Fill out our contact form and our team will get back to you as soon as possible.
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HERAURA
Fashion. Confidence. Elegance.
Elevate Your Aura. โจ
Customer First. Always.